Deliveries - Returns - After sales service
All orders can be delivered free of charge to the address of your choice in Europe and Switzerland. As well as to other destinations for orders above 1000€. Upon receipt of the jewel from our workshops, please allow 48 hours for Europe and up to 7 working days outside Europe.
Please note that for orders delivered outside of Europe, the invoiced price is exclusive of VAT but additional taxes will be applicable at destination (local VAT, customs taxes). These taxes are not included in the invoice price.
For any question, please do not hesitate to contact us
Returns - Exchanges - Refunds
- Any jewel purchased on www.vever.com and delivered in Europe and Switzerland* can be returned free of charge within 14 days from the date you acquire physical possession (delivery), and will be refunded.
- Any jewelry purchased online or in a showroom can be returned for an exchange or credit within 30 days of purchase.
If you need to return a product, please contact us, our team will give you the instructions to follow.
Please refer to our terms and conditions of sale for the rest of the information needed for returns, exchanges and refunds.
* Outside these countries, the return is at the customer's expense.